Refund and cancellation

AdCP certification refund and cancellation policy: terms for membership fees, module access, and credential issuance.

Refund and cancellation

Adopted: March 2026 Responsible party: AgenticAdvertising.org program leadership

Purpose

This policy describes refund and cancellation terms for the AdCP certification program.

Certification program fees

The Basics tier (modules A1-A3) is free and open to everyone. No payment is required.

The Practitioner and Specialist tiers require an AgenticAdvertising.org membership. Membership fees and refund terms are governed by the membership agreement, not this policy.

Certification-specific refunds

There are no separate fees for certification modules, exams, or credential issuance beyond the membership requirement. Because there is no certification-specific charge, there is no certification-specific refund.

Credential revocation

Credentials are not revoked except in cases of verified fraud (e.g., identity misrepresentation). Credential expiry and renewal follow the terms described in the instructional design framework.

Questions

Contact [e-mail] for questions about program fees or membership terms.